Getting Started

1. What is Roku?
Roku is a digital media player that allows you to stream content from various apps (called “channels”) directly to your TV. Once connected, you can instantly access EWTN and other channels. All you need is:

• A Roku device
• A TV with an HDMI or composite input
• A high-speed internet connection (wired or wireless)

2. What is EWTN+?
EWTN+ is a digital platform offering on-demand Catholic content, including live TV, radio, catechetical resources, and more. With intuitive navigation and personalized features, it’s designed to enrich your faith experience—anytime, anywhere.

3. How do I add EWTN+ to my Roku?
Follow these steps:

1. From your Roku home screen, go to the Channel Store.
2. Navigate to the Religion category.
3. Find and select the EWTN+  logo.
4. Click Add Channel.
5. Once installed, select Go to Channel to start watching.

Internet & Streaming Requirements

4. What internet speed do I need to stream EWTN+?
A minimum speed of 1.5 Mbps is recommended for smooth streaming.
Check your speed at speedtest.net by clicking “Go.”

5. Is there a monthly fee to watch EWTN+ on Roku?
No. EWTN is completely free on Roku. You only pay for your internet service.

6. My cable provider doesn’t carry EWTN+. Can I still watch it on Roku?
Yes! As long as you have internet access, you can stream EWTN+ on Roku.

7. Do I need a computer to watch EWTN+ on Roku?
No computer is required. Simply install the EWTN channel on your Roku and start watching.

8. Do I need Netflix to use Roku?
No. Roku offers many free channels, including EWTN+. Netflix is optional.

Device Setup & Usage

9. Can I use Roku alongside my cable or satellite service?
Yes. Just switch your TV input to Roku when you want to stream EWTN+, and switch back to cable or satellite when needed.

10. Can I watch EWTN+ on multiple TVs?
Yes. You can:

• Use a separate Roku device for each TV, or
• Move your Roku device between TVs (no need to sign in again)

11. What connections do I need to hook up Roku to my TV?
Your TV must have:

• An HDMI input (recommended), or
• A composite (RCA) input for older TVs

Troubleshooting

12. The picture freezes or buffers. What should I do?
Check your internet speed. If it’s below 1.5 Mbps, you may experience buffering.

13. My Roku is frozen and won’t return to the home screen.
Unplug the Roku from the power outlet, wait a few seconds, and plug it back in. This will reboot the device.

14. The German feed works, but the US English feed times out.
Unplug your Roku from the wall to refresh the connection. Roku may occasionally change internal streaming paths, and a reboot helps reestablish the correct one.

15. The picture looks stretched or squashed. How can I fix it?
This is usually due to incorrect display settings. Try the following:

On your TV:

1. Press Menu or Settings.
2. Go to Display or Picture Settings.
3. Adjust the Aspect Ratio to:
   • 16:9 for widescreen TVs
   • 4:3 for older content
   • Or select Auto or Just Scan

On Roku:

1. Press the ✱ (star) button during playback.
2. Look for Picture Size or Zoom options.

Note: Some older shows may appear with black bars due to their original 4:3 format.

16. Why does the EWTN+ channel stop after 2 hours?
To manage streaming costs, EWTN automatically ends the stream after 2 hours of inactivity. Simply restart the channel to continue watching.
Consider supporting EWTN with a donation.

Account Management

17. How do I manage or delete my EWTN+ account?
Visit https://portal.auth.ewtn.com and follow these steps:

1. Log in with your account credentials.
2. Go to Account Settings.
3. To update your info, edit your profile or reset your password.
4. To delete your account, select Delete Account and follow the prompts.

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